ShopLive
Expert advice at the tap of a button
Whatever you're looking for, you can be sure our experts know our huge range of tech inside out. With ShopLive, you can video-call with them while you shop online. It's like going shopping with that friend of yours who really knows their tech. And you can do it all from the comfort of your sofa.
How it works
Get connected
Keep an eye out for our tech expert. Start a one-way video call for advice before you buy.
Get advice
Give us permission to access your microphone so we can hear you. An expert will appear on screen, ready to answer your questions.
Get your tech
Our expert will give you all the info you need to complete your purchase. They'll also help you check out once you're happy with everything.
Frequently asked questions
When you join a call, you first choose your camera and audio options. You can turn on or turn off your camera at any time. Don't have video or audio? No problem! You can just message an expert.
Please contact our customer service team.
ShopLive gives you buying advice on a huge range of products. Struggling to choose a product? Not sure about a product's features? Our ShopLive experts have got you!
You share only limited details. If you want to buy the tech you're inquiring about, we'll send you a secure payment link to use.
By using our ShopLive service, you agree to our terms and conditions. Any inappropriate or abusive behaviour won't be tolerated and may be reported.